“If you’re telling me I’ve done something wrong, then at least give me enough information to do it right next time!”
Many Managers struggle with giving real-time feedback. The concept of praising and correcting a team member in the moment can feel uncomfortable. More so for ‘Accidental Managers.’ Those who have been promoted to manage a team because they were good at their previous role… which probably involved very little people management at all!
In this article we’ll look at what feedback is and is not, and we’ll also introduce a simple four-part model that you can use for positive and constructive feedback. Let’s dive in…
Management Development Conversations
“Just because YOU think you’re right, doesn’t actually make you right!” This was a conversation I heard between two learners during a Management Development workshop I was hosting.
It opened a really interesting discussion about how much some people hold on to their views in order to prove themselves correct. Even when they start to believe there may be merit in other people’s views.
Some of the best Managers I’ve worked with have a talent for being able to step back and take on other people’s opinions. These Managers also happen to be excellent at conversation and communication. Coincidence? I think not!
I love this TED Talk from Celeste Headlee about ‘10 ways to have a better conversation’. Celeste is a radio host and her advice translates beautifully from advice for individuals to advice for business managers too.
The topic of ‘communication’ crops up a lot the Management Development programme I design and deliver, but this different slant on ‘conversations’ is well worth a view with some great points for all. Enjoy!
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Find out why learners behave the way they do in workshops, and more importantly what you, as there Trainer can do about it.
Props can really help increase curiosity and engage learners in different ways to traditional discussion.
I used this prop during a Mini Masterclass about 'Proactive Management Conversations.' Can you tell what it is and why I might have used it?
This little selfie was taken during a talk (How to take a better business selfie!) at a networking meeting. As well as getting a decent photo, it also highlights the importance of looking at things from the 'other side'.
In my world, I interact with Managers, Trainers and Entrepreneurs regularly, and this 180 topic raises up quite frequently. I'm thinking this little exercise would be a great, quick example of how different things could be in different perspectives!
Interested in more training activity ideas....?
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Learning doesn't just happen in a training session. It happens all around us! Follow my ramblings and continue to see the world in a different light!