“On the 10th day of Christmas a Manager said to me…

“On the 10th day of Christmas a Manager said to me… 
WHY SET EXPECTATIONS?”

🌟(Sing along to the 12 days of Christmas song!)🌟
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(9) How do I manage upwards?
(8) Why aren’t they listening?
(7) I don’t have time to do this!
(6) Another 4-box model?
(5) DO I REALLY HAVE TO DO THESE 1:1’s?
(4) What can I delegate?
(3) How do I give feedback?
(2) Who are my team?
(1) I don’t know what’s expected of me!

THE CHALLENGE
People should automatically know what they need to do right? Wrong.  People will do what they think they need to do, and what they enjoy doing in the absence of any another information! 

THE SOLUTION
Use a simple model to set out your expectations:
⛄️  A) Announce (what is it you want to have happen?)
⛄️  B) Because (State the WHY's – why them, why now etc)  
⛄️  C) Clarify (Ask THEM to clarify back to you what they understand is required)

🎄Keep a look out for he last few days of Christmas to help develop Manager skills!🎄

#CuriousLighthouse
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​#12DayOfManagerSkills