How Not to Buy a Cow… Lessons in L&D

How not to buy a cow ... lessons in L&D by Nikie Forster. Image by Ulrike Leone

When I landed my first official job as a Trainer for a large DIY store many moons ago, I was delighted!  I learnt on the job, running rousing inductions and traveling the length and breadth of the UK to meet eager (my words not theirs) learners to induct them.

After some time, I realised that if I was going to progress to other forms of training i.e. Management Development, I was going to need to develop my own skills further.  Back then the key attributes of a great Trainer were

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